Article written and submitted by Mary Shannon, email maryshannon@seniorsmeet.org
Would you like to improve compliance and efficiency in your company to get better results from your processes? Business process management (BPM) can help you do just that. According to Gartner, 75% of organizations are in the process of standardizing their operations to stay competitive in today’s market. Connected Circuits outlines the basics you need to know about the BPM methodology and how adopting it can transform your business.
What Is BPM?
BPM is a discipline that uses methods and tools to create a successful business strategy to coordinate the behavior of your employees with the operational systems you have in place. It looks for ways to eliminate rework in your company’s routine business transactions and increase your team’s efficiency.
What Are the Benefits of BPM?
BPM helps you streamline your operations, allowing you to achieve larger company goals. It also helps you take advantage of digital transformation opportunities. Here are the top benefits of adopting this methodology:
- Eliminates workflow bottlenecks
- Creates more agile workflows
- Reduces costs
- Increases revenues
- Provides security and safety compliance
How Do I Get Started?
There are several steps to follow when implementing BPM at your company.
1. Get Your Staff On Board With the Change
To be successful, your entire staff needs to be on board with the change. Take the time to communicate with your leaders and employees how this process will help create a more productive workflow that results in lower costs, higher revenues and happier customers.
2. Select the Right Methodology and Tools
You will find several options to choose from to reach your goals. Two of the most popular are Lean or Six Sigma. Select the one that meets your needs and falls within your current budget. You can always upgrade to a more extensive program in the future.
Before investing in any technical tools or software, make sure help is available when you have technical problems with the program or tool. A great way to test this before you make a purchase is to call their support desk during your business hours to determine if assistance is available as promised.
3. Design a New Process
First, take a look at the current processes in place to make sure they align with your goals and are in compliance with any regulations. Then, look for any overlap of tasks that are no longer necessary. Finally, Integrify suggests designing a new process model to streamline operations and increase efficiency. Include Key Process Indicators (KPIs) to measure your results.
4. Implement the New Process
It’s a good idea to first test the new process with a small group of users to work out any unexpected issues before releasing it on a larger scale.
5. Analyze the Results
After implementing the new process, it’s time to analyze the results. Use your KPIs to track your metrics in each process to determine if this model is successful. The data may show the need to make additional adjustments to the workflow.
6. Optimize Your Company’s Processes
Use the data collected in your results to create an overall strategy to streamline and strengthen your business processes.
Adopting the BPM methodology at your company can transform your business by making your operations more efficient. These changes ultimately lead to an improved experience for your customers and higher profits for your company.
Connected Circuits zeroes in on the integration between wetware (people), hardware and software using various technologies. Contact us today to learn more!